BLOG 5: Next generation work instructions
Increasing the user friendliness for unexperienced operators is one of the most thrilling new features we have been doing at Arkite.
A couple of years ago I trained production companies in ‘how to make instructions’. One of the standard examples I used was how to mount a Lego car. What I have typically seen is that instructions were made with lots of text, arrows, pictures and often too many steps combined. It resulted often in a too complex instruction.
Everybody recognizes the beep from a microwave, a traffic light, an ambulance siren, a blinking smoke detector, even an Apple starting up (sound used for Wally in the D
isney film), the barcode scanner used at the register in a supermarket, beeping when a truck drives backwards, Nokia’s default ringtone, chalk on a blackboard, thunder and lightning, applause, from blinking to static indication of the level of the elevator, the red light indicator on any electric device that indicates on/off, the green/red indication light for availability of a parking lot, the beeping sound and use of color markers increasing in frequency of a car sensor gives you an idea how far you are from an object.
Each sensor and its intended function gives meaning to the user.
What do you think of the difference between above daily social instruction as compared to the production instructions below? (picture from source
What do you think the symbols below mean?
For sure you know what these symbols mean so why not completely rely on these?
Work instructions can be replaced with dynamic symbols in the production as soon as they are needed, at the exact position, in the right order, leading to clear undoubtable action.
Arkite makes people more experienced and creative as they reach more experienced level. By systematically let HIM (Human Interface Mate) question the way of working in a gamified and production-safe way, a better solution to work can be found and thus utilizing the creative power of people.
Don’t automate, autonomate. People matter. #lean #instruction #autonomation